Return Policy


All products are completely custom decorated to your order and can’t be fully reused. If you are unhappy with your order, please contact our customer service team within 15 days of receiving your order.

Please let us know if the garments don’t match your order confirmation, the garments have any manufacturer defects, or the decoration method doesn’t match your approved art proof. The conditions of the return should be unworn. A rushed replacement order will be processed asap, and a return label will be processed.

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  1. Claims for damages, defects, or shortages must be submitted in writing within 10 working days after delivery of the product.
  2. In the event of an order misprint, ALL of the original order must be returned.
  3. Any orders left at Irish Hills Print Co, LLC over 90 days will be treated as abandoned and will be donated to charity and all deposits will be forfeited.
  4. Because sublimation printing is custom-made merchandise, cancellation of an order will result in charges for any setup or pre-press costs incurred before cancellation and all restocking fees incurred by our distributors.
  5. Orders cannot be canceled once production has begun. All orders are subjected to restocking fees if cancellations are made before any production or art prep has happened.

For additional help with refunds please contact at